Introduction to Account Management

#LearnMore | #SellMore

Proactively managing and prioritising customer relationships is vital for organisational success. Learn the effective account management strategies that foster customer retention and organic growth.

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learning journey

Course Overview

Here’s an overview of what we’ll be covering

What is Account Management?

Identify what account management is, and why it matters in a sales organisation.

Roles and Responsibilities of an Account Manager

Explore the roles and responsibilities of an account manager.

Types of Account Management Models & Contact Strategies

Assess the three types of account management models and contact strategies.

7 Critical Competencies of Account Management

Review the 7 critical account management competencies.

What's included?

  • 5 Interactive Chapters
  • 1 Certification
  • 3 Videos
  • Pause & Think Sessions
  • Quiz to Test Yourself
  • Step-by-step Action Plan

Learn Professionally

We offer CPD-accredited courses designed to refine your sales performance and supercharge your sales skills.

24/7 Access

Learn at your pace with 100% online and interactive courses - possibility of having complimentary courses each.

Account Management Toolkit

Seeking to Advance Your Account Management Skills?

Get 10 courses in 1 pack, key to your success.

10

courses

£50

savings

14%

discount