Upselling and Cross-selling

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Unlock the power of upselling and cross-selling to strengthen client relationships, drive growth, and boost revenue. Master these essential techniques for account management success.

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Course Overview

Here’s an overview of what we’ll be covering

What is Upselling and Cross-selling?

Define what an upsell and cross-sell opportunity is.

Why Upselling and Cross-selling Matter?

Discover why upselling and cross-selling is a key part of the account management process.

Upselling and Cross-selling Models

Identify commonly used types of upselling and cross-selling models.

How to Manage Upsell and Cross-Sell Opportunities

Evaluate how to effectively manage the upsell or cross-sell process.

What's included?

  • 4 Interactive Chapters
  • 1 Certification
  • 4 Videos
  • Pause & Think Sessions
  • Quiz to Test Yourself
  • Step-by-step Action Plan

Learn Professionally

We offer CPD-accredited courses designed to refine your sales performance and supercharge your sales skills.

24/7 Access

Learn at your pace with 100% online and interactive courses - possibility of having complimentary courses each.

Account Management Toolkit

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10

courses

£50

savings

14%

discount